All change begins with the first step. The first step in the process is reaching out to an interventionist to discuss the needs of the caller's person of concern. During this initial call, the concerned caller discusses the substance abuse of the person of concern to see whether treatment is needed and what the best treatment options are.

 We take the guesswork out of finding a treatment facility for the person of concern. In order to select the best fit, we take into consideration the types of substances used, the age of the person of concern, mental health disorders, as well as insurance coverage.  

 The first meeting takes place with the initial caller as well as the family and friends of the person of concern. This meeting is a comprehensive inquiry into each participants observations of the destructive behavior of the person of concern. At this time, we formulate a treatment plan that best suits the person of concern. 

 The person of concern is invited to the meeting to discuss his or her substance abuse and mental health needs. All of the first meeting participants are invited to the second meeting to encourage the person of concern to voluntarily accept treatment. 

 If the person of concern refuses treatment at the second meeting, then the family and friends meet once more with the person of concern to discuss the consequences of continued refusal to seek treatment. Rarely does a third meeting occur.  

 Families of the person of concern have the option of utilizing a sober escort. This is a recommended option to ensure that they person of concern follows through with the commitment of attending a treatment facility.